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The RIPS Law Librarian Blog is published by the Research, Instruction, and Patron Services Special Interest Section (RIPS-SIS) of the American Association of Law Libraries. All opinions expressed in the posts herein are those of the individual author and do not represent the opinions of RIPS-SIS or AALL.
Guest posts from RIPS-SIS members are encouraged; please contact the blog editor.
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Recent posts
- Navigating Legal Reference Questions Without a Legal Background May 10, 2024
- The “Why” of Learning Legal Research May 7, 2024
- Lessons from Student Feedback May 3, 2024
- Un-Google Your Search: Exploring Search Alternatives May 2, 2024
- From the Ground Up April 25, 2024
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- mmikkels on Un-Google Your Search: Exploring Search Alternatives
- Sarah Gotschall on Un-Google Your Search: Exploring Search Alternatives
- Christina Boydston on Teaching Free and Low-Cost Legal Research
- Nicholas Norton on Teaching Free and Low-Cost Legal Research
- Rebecca Plevel on Teaching Free and Low-Cost Legal Research
- Diane Ellis on A Puzzling Development . . .
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Tag Archives: service
Emotions and Emotional Work in Law Librarianship
Introduction This post deals with emotions in law librarianship; it is related to an earlier post on emotions in teaching and learning. “Emotional work,” which is closely tied to emotional intelligence, refers to the need to manage your feelings as … Continue reading
The S in RIPS and the Value of Libraries
by Paul Gatz In 1976, a Québécois librarian named André Cossette published a thin volume on the philosophy of librarianship, which, many years later, was translated to English by Rory Litwin and published under the title of Humanism and Libraries: An … Continue reading
Legal Information, Legal Advice, and Access to Justice
by Shawn Friend Dear Readers: This is the final regular post from Shawn Friend. Shawn has a been a dedicated regular contributor to the RIPS Law Librarian Blog for three years (the maximum allowed under the blog guidelines), and it is with a damp … Continue reading
Service with a Smile, or Why Librarianship is Not Dying
In the chaos that always comes with the beginning of another school year, I, like so many colleagues across the country, find myself drowning in work. To-do lists only seem to get longer, never shorter, and much of the work … Continue reading
Posted in Issues in Librarianship (generally), Patron Services, Technology
Tagged educational technology, faculty services, learning management systems, learning technology, librarianship, service, technology
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Flying for Peanuts
I did a lot of holiday flying. Let me tell you a brief story on flying and expectations. On one flight, there were no free peanuts. (For this post, I’ll use “peanuts” as representative of any small package of snack … Continue reading
Posted in Customer Service, Issues in Law Librarianship
Tagged expectations, patrons, peanuts, satisfaction, service
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