Tag Archives: patron services

“Can I check out the Ping-Pong paddles?” Unique yet popular items that patrons crave

by Kris Turner Obviously, the most common requests in law libraries revolve around serious research. Be it books, databases, microfilm, or whatever format, law libraries are saturated with critical tools for study. But law students often require a break in their … Continue reading

Posted in Customer Service, Library Collections, Marketing, Patron Services | Tagged , , , | Leave a comment

Finals – My favorite time of year

by Christina Glon Finals have started here at Emory Law and, while we can all feel the tension in the library, this is still my favorite time of year. Not because my class is over and all I have to do … Continue reading

Posted in Customer Service, employment & reference librarians, Marketing, Patron Services, Reference Services | Tagged , , , | Leave a comment

Library Marketing to Showcase Relevance

by Jamie Baker The AALL rebranding initiative has revealed the trouble with library marketing in the digital age. Many law libraries are trying to prove a positive ROI during a time of increased budget pressures. Couple budget cuts with the fact that law … Continue reading

Posted in Issues in Law Librarianship, Marketing | Tagged , , , , , , | Leave a comment

Interlibrary loan: Marketing the unmarketable, or avoiding the deer in the headlights

by Kris Turner At the last AALL conference, I was fortunate enough to take part in the Future of ILL: A Debate, a program that aligned two groups of librarians against each other, one side feeling ‘warm’ towards ILL and the … Continue reading

Posted in Library Collections, Marketing, Patron Services | Tagged , , | Leave a comment

RIPS Patron Services Committee Whitepaper Wins AALL Award

Great news! The RIPS Patron Services Committee’s Whitepaper Subcommittee, composed of Nicole P. Dyszlewski, Kristen Moore, and Genevieve Tung, have won the New Member Division of the AALL/LexisNexis Call for Papers award for their paper entitled, Managing Disruptive Patron Behavior … Continue reading

Posted in Uncategorized | Tagged , , , | 1 Comment