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The RIPS Law Librarian Blog is published by the Research, Instruction, and Patron Services Special Interest Section (RIPS-SIS) of the American Association of Law Libraries. All opinions expressed in the posts herein are those of the individual author and do not represent the opinions of RIPS-SIS or AALL.
Guest posts from RIPS-SIS members are encouraged; please contact the blog editor.
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- Legal Research Article Summaries August 21, 2019
- Digital Detox – My Time Away from Social Media August 20, 2019
- Quick Product Exploration Through Students Research Exercises: Lexis Advance Verdict and Settlement Analyzer August 19, 2019
- Welcome Bloggers! August 13, 2019
- Internet Betrayal: A Tale of Woe June 18, 2019
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Tag Archives: patrons
Legal Information, Legal Advice, and Access to Justice
by Shawn Friend Dear Readers: This is the final regular post from Shawn Friend. Shawn has a been a dedicated regular contributor to the RIPS Law Librarian Blog for three years (the maximum allowed under the blog guidelines), and it is with a damp … Continue reading
Moving across the country, or how I stopped worrying and learned to love the chaos
I just moved across the country, over 2000 miles, with some cats and all our household belongings. Actually, I came with the cats while my husband finished packing and came later with all of our things, which is the point of … Continue reading
Posted in Customer Service, Information Literacy, Legal Research
Tagged Legal Research Instruction, patron services, patrons
1 Comment
‘Focusing’ in on patron needs
Ah, tis the season for holiday parties, time off, and perhaps snow (although it is in the 80s here in Florida this week). But for most of us, it is time to really plan next semester and think about projects … Continue reading
Posted in Customer Service, Patron Services, Planning
Tagged focus groups, patron services, patrons
2 Comments
The Pro Ses Are Coming!
Editor’s Note: This is a post written by guest blogger, Jeff B. Woodmansee One of the many effects felt downstream during the U.S. economic slump of the past several years is the tremendous rise in pro se litigation (i.e., citizens … Continue reading
How would you look for “The Princess Bride?”
Regularly librarians make decisions that affect our library users’ ability to access the materials we collect. Case in point: the Georgia State University College of Law Library DVD Leisure Collection. Pam Brannon, Faculty Services Librarian, started our Leisure Collection to … Continue reading
Flying for Peanuts
I did a lot of holiday flying. Let me tell you a brief story on flying and expectations. On one flight, there were no free peanuts. (For this post, I’ll use “peanuts” as representative of any small package of snack … Continue reading
Posted in Customer Service, Issues in Law Librarianship
Tagged expectations, patrons, peanuts, satisfaction, service
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