Tag Archives: reference desk

The Reference Desk Robot Will See You Now…Hugs not Included

Posted on July 27, 2023 by Genevieve Zook

Have you ever been hugged by a law student?  I have, at a Women’s Leadership gathering.  It was a pre-pandemic cheerful affair, which included an open bar.  The students recognized me when I entered the room and a few of … Continue reading →

Posted in Uncategorized | Tagged , , , | 2 Comments

Law Student Engagement at the Reference Desk

Posted on October 14, 2019 by alynnmatthews

This month, our law librarians are deep in the throes of mandatory scholarly writing consultations. We meet with students who are preparing original comments or case notes as part of their Scholarly Writing course, and help them develop articles suitable … Continue reading →

Posted in Customer Service, employment & reference librarians, Patron Services, Reference Services, student engagement | Tagged , , , , , , , | Leave a comment

The Sneeze

Posted on December 8, 2017 by Christine Anne George

by Christine Anne George I have been fighting the good fight since late September. I remember the day well. All was bright and shiny until…I heard the first sneeze. Initially I embraced denial. Maybe someone had a quirky ringtone. Maybe … Continue reading →

Posted in Patron Services, Reference Services | Tagged , , , , | Leave a comment

Holidays on Reference

Posted on November 5, 2015 by Christine Anne George

by Christine Anne George Last year, I was a champ. At least according to the Washington Post’s blog, I was a champ. It was a bit gratifying (if not a little mortifying because I didn’t think the picture would get around) because … Continue reading →

Posted in Customer Service | Tagged , , , | Leave a comment

How “real” is your virtual reference?

Posted on March 3, 2015 by jkbeitz

Like many other libraries, the library where I work has provided reference services via instant messaging chat for several years now. We started out with Meebo (clean, easy, FREE), and then had to move on to other tools when Meebo went … Continue reading →

Posted in Issues in Law Librarianship, Library Statistics, Reference Services, Technology | Tagged , , , , | Leave a comment