Category Archives: Patron Services

Following the Crowd

This past week was a tough one for everyone.  As our collective fate hung in the balance, we were somehow expected to function?  To work, to raise our kids, to maintain our mental health. I suffer from anxiety.  Last week … Continue reading

Posted in Library Collections, Outreach, Patron Services, student engagement | Tagged , | Leave a comment

Meet Them Where They’re At

It’s no secret that relationships are suffering during this time of COVID-19. From blossoming relationships, to long established ones, there is ample evidence that romantic relationships are feeling the strain as the pandemic wears on. It’s understandable the focus would … Continue reading

Posted in Apps (Applications), Patron Services, Social Media & Web 2.0 | Tagged , , , | 1 Comment

What’s a Librarian Without a Library?

As many of us continue working from home during the coronavirus pandemic, I’ve been exploring what it means to be a librarian without full access to a physical library building. Can we really provide the same depth and scope of services remotely for an extended period of time, without losing value or disappointing our … Continue reading

Posted in Access to Justice, Current Events, Customer Service, Issues in Law Librarianship, Issues in Librarianship (generally), Library Collections, Outreach, Patron Services, Reference Services, student engagement, student services, Technology, Work/Life Balance | Tagged , , , , | 2 Comments

Telecommuting 101

Today is my first day as a telecommuter. I am an extrovert and have habitually chosen jobs that require me to interact not only with coworkers, but also the public, on a consistent basis. I say require, but these interactions … Continue reading

Posted in Current Events, Customer Service, Faculty services, Patron Services, Productivity | Tagged , , | 2 Comments

Law Student Engagement at the Reference Desk

This month, our law librarians are deep in the throes of mandatory scholarly writing consultations. We meet with students who are preparing original comments or case notes as part of their Scholarly Writing course, and help them develop articles suitable … Continue reading

Posted in Customer Service, employment & reference librarians, Patron Services, Reference Services, student engagement | Tagged , , , , , , , | Leave a comment