Category Archives: Patron Services

Telecommuting 101

Today is my first day as a telecommuter. I am an extrovert and have habitually chosen jobs that require me to interact not only with coworkers, but also the public, on a consistent basis. I say require, but these interactions … Continue reading

Posted in Current Events, Customer Service, Faculty services, Patron Services, Productivity | Tagged , , | 2 Comments

Law Student Engagement at the Reference Desk

This month, our law librarians are deep in the throes of mandatory scholarly writing consultations. We meet with students who are preparing original comments or case notes as part of their Scholarly Writing course, and help them develop articles suitable … Continue reading

Posted in Customer Service, employment & reference librarians, Patron Services, Reference Services, student engagement | Tagged , , , , , , , | Leave a comment

Teaching Students to “Tech Like a Lawyer”: Imagining a Law Library Makerspace

I recently accepted my first full-time position as a legal reference librarian. So far, I’m off to a great start: I’ve settled into my office, I’ve fielded reference questions both mundane and complex, and I’ve managed to keep my caffeine … Continue reading

Posted in Information Literacy, Legal Technology, Library Displays, Inspiration and Design Ideas, Makerspaces, Marketing, Outreach, Patron Services, student services, Teaching (general) | Tagged , , | 2 Comments

Untapped resources

Law firms, and law schools, rarely lack for resources.  A law firm may not have everything that a law school has, but we generally have enough, and, frequently, more than enough, to meet the needs of our attorneys.  Use of … Continue reading

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Garnering Engagement Through National Library Week Outreach

by Emily Donnellan As this audience knows, April 7-13 was National Library Week. This year being new to my position, I decided to create fresh traditions based around National Library week. I wanted to solicit buy-in from my diverse group … Continue reading

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A Day at the Louisiana Library Association Annual Conference

by Brandon Wright Adler This past Friday, I spent my day in Baton Rouge, LA at the Louisiana Library Association’s (LLA) annual conference. I chose to only spend one day at the three-day conference for a couple of reasons, the … Continue reading

Posted in Continuing Education, Information Literacy, Issues in Librarianship (generally), Patron Services, Reference Services, Teaching (general), Technology | Tagged , , , , | Leave a comment

Digging Deeper into a Patron’s Question

by Emily Donnellan On Thursday I got an e-mail from a law clerk asking for a specific secondary source. I sent him the source, but he wanted the historical 1986 version. This wasn’t something I was going to be able … Continue reading

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