Tag Archives: virtual chat service

Adventures in Leadership: E-Reference Policies and the Importance of Goals

This semester, I was tasked with developing a written e-reference service policy for implementation within our law library.  As a newer law librarian (less than two years in the profession), I will admit to my limited experience with policy development. … Continue reading

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Virtual Chat Reference Services

by Brandon Wright Adler As the evening reference librarian in my law library, I often wonder how I can make myself more available to the students that are studying during my time at the reference desk. Like many academic law … Continue reading

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