Patron Services Committee Webinar on 2/22

RIPS-SIS’s Patron Services Committee is hosting a webinar on Thursday, February 22, 2018 from 11:00am-12:00pm CST on “Managing Student and Volunteer Workers.”  It is free to AALL members.  Register by February 19th here.


Student and volunteer workers are often indispensable parts of library operations. Managing part-time employees, particularly those who are new to law libraries, can present unique challenges and require a hands-on approach. This webinar will discuss how to effectively manage and bring out the best in your student and volunteer staff through the use of scheduling technologies, robust training programs, and other managerial tools. This program is designed for library supervisors, librarians, and other professionals who work with part-time library staff. Please contact us if you have a disability that may require live captioning services. It is the attendee’s responsibility to contact the director of education 10 days before the live webinar. If you are a non-member and do not have an AALL login, please create a profile before registering.

Attendees will learn:

  • methods to  design a student/volunteer worker training program
  • techniques to more efficiently manage student worker/volunteer worker staff

Panelist Information:


Rachel Gordon

Access and Collection Services
Duke Law Library

Rachel Gordon is the Head of Access and Collection Services at the Duke Law Library. She manages around 12 student assistants and 2 interns responsible for staffing the service desk, stacks maintenance, preservation, and other duties. She has presented at the AALL Annual Meeting, delivered an AALL webinar, and presented at several SEAALL conferences. She attended the AALL Management Institute, was an AALL Leadership Academy Fellow, received a Thomson Reuters – George A. Strait Minority Scholarship and an AALL Educational Scholarship, and co-authored the RIPS-SIS ILL Toolkit and an AALL Spectrum article.

Josh LaPorte
Circulation Supervisor
Thomas J. Meskill Library – UConn School of Law

Josh LaPorte, Circulation Supervisor at the Thomas J. Meskill Library at UConn School of Law, has over a decade of experience supervising student employees in academic libraries and has worked in virtually all functional areas of libraries. In his role at UConn, Josh manages the Information Desk, collection maintenance, stacks maintenance and planning, and performs substantial campus outreach. Josh serves as the Adviser to the UConn Law Diversity Committee, is an appointee to the UConn University Senate Diversity Committee, and is Treasurer of his union, University of Connecticut Professional Employees Association. Josh has also been very involved in law library professional organizations, including co-chairing the Law Librarians of New England Service Committee and serving as the 2018/19 Chair of the SR-SIS Standing Committee on Sexual Orientation and Gender Identity. Prior to UConn, Josh worked in a wide range of capacities at other academic libraries and for a library contractor, cataloging for a wide variety of client libraries in all formats.

Genevieve Tung
Reference Librarian
Rutgers Law Library

Genevieve Tung is a Reference Librarian and heads the Circulation department at the Rutgers Law Library in Camden, New Jersey. She teaches Advanced Legal Research and writes about delivering and expanding access to legal information. She is an active member of the American Association of Law Libraries and the Greater Philadelphia Law Library Association. Prior to joining the Rutgers faculty, she practiced as an intellectual property associate with Willkie Farr & Gallagher LLP in New York, where she specialized in both patent litigation and all aspects of trademark prosecution and dispute resolution. She is a graduate of Barnard College, Fordham University School of Law, and the Drexel College of Computing and Informatics.


Nicole Dyszlewski
Research/Access Services Librarian
Roger Williams University School of Law Library


About Jamie Baker

Jamie Baker is the Interim Director of the Law Library at Texas Tech University School of Law. She also teaches Civil Trial Research & Academic Legal Writing, as well as sessions in the Legal Practice program and Excellence in Legal Research program. She blogs at
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